Support

How can we help?

Email nathanjhsn@icloud.com. A person reads every message, usually within a day.

Quick answers

The shortcut does nothing. Make sure ActOnMac is running (its icon is in the menu bar). Another app may own ⌃⇧Space; pick a different shortcut in ActOnMac → Settings → General.

It doesn't see my Finder selection. Open System Settings → Privacy & Security → Automation and turn on Finder under ActOnMac. The palette shows a notice when this is needed.

Text actions use my clipboard instead of my selection. Allow ActOnMac in System Settings → Privacy & Security → Accessibility. Some apps don't share selected text with macOS; copy the text first and ActOnMac will use it.

“Activate in ActOnMac” didn't open the app. Install ActOnMac into Applications and open it once, then try the button again, or paste the activation code from your license page into the app.

New Mac. Remove the old Mac on your license page (or Settings → License → Deactivate This Mac), then activate on the new one.

Lost your license link. Restore access, or email with your receipt.

macOS warns it can't verify the developer. Right-click ActOnMac in Applications, choose Open, then Open again. You only need to do this once.

Refunds

See the Refund Policy: 14 days, full refund.